We offer the following payment options: Payfast and bank transfer. With regards to bank transfer options you will be sent an invoice by email with our banking details, your order will be dispatched as soon as we receive confirmation of payment.
If you do not receive your order in mint condition or if anything is broken or damaged please take a picture of the damaged item and let us know immediately so that we can investigate and ensure the situation is rectified quickly and efficiently.
You are welcome to return any good purchased within 7 days of receiving the item. Unfortunately we can only accept goods for return that are still in their original packaging. You will have to pay to have the item couriered or posted back to us, but as soon as we receive it, we will issue a refund.
We do not currently offer overseas delivery in our checkout process, however we are happy to quote you on an individual basis. Please contact us and let us know what you are interested in delivering and we will quote you a delivery price.
You can place an order for delivery anywhere in South Africa from anywhere in the world.
We offer the following payment options: Payfast and bank transfer. With regards to bank transfer options you will be sent an invoice by email with our banking details, your order will be dispatched as soon as we receive confirmation of payment.
We dispatch all orders, unless otherwise stated within one working day of receiving payment confirmation. Our deliveries are mostly made through couriers and very seldom through the Post Office and take 1-3 working days (courier) or 3-5 working days (Post Office) to arrive. Where the Post Office is used, please remember to take the parcel card
If your order comes to a total of R650 or more we are happy to offer you free delivery in South Africa. If the order is less than R650 delivery is charged at a flat rate.
All main towns and centres in South Africa.
We will email you your parcel’s tracking information the first working day after we send it e.g. if the parcel’s leaves our premises on Tuesday you will receive your tracking information via email on Wednesday morning. You can then track your parcel on the Post Office or courier’s websites.
We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time.
Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.
You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.
No, you don’t have to create an account. But there are a few advantages if you create an account.
You never have to enter your billing and shipping address again
Find all of your orders, subscriptions and addresses in your account
Download invoices of your orders
No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.
From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.
We often send out our newsletter with news and great offers. We will never disclose your data to third parties and you can unsubscribe from the newsletter at any time.
Unfortunately, we’re unable to offer free samples. As a retailer, we buy all magazines from their publishers at the regular trade price. However, you could contact the magazine’s publisher directly to ask if they can send you a free copy.
You can create a new account at the end of the order process or on the following page. You can view all of your orders and subscriptions in your customer account. You can also change your addresses and your password.
No, you don’t have to create an account. But there are a few advantages if you create an account.
You never have to enter your billing and shipping address again
Find all of your orders, subscriptions and addresses in your account
Download invoices of your orders
No, we don’t have a physical store location at the moment. We accept only orders through our online shop and we’re shipping all orders with the Swiss Post Service. Please visit our shipping section for more details.
From time to time you will find us at design fairs and popup markets in Switzerland. Subscribe to our newsletter and you’ll receive the latest news.
